Return and Refund Policy

Introduction

We at LS Acessório are committed to your satisfaction. We want to ensure your shopping experience is the best possible.

Conditions for Exchange or Return

For an exchange or return to be accepted, the product must be unused, in its original packaging and accompanied by proof of purchase.

Deadlines

You have up to 7 days from the date of collection to request an exchange or return of the product.

Procedures

To request an exchange or return, please contact us and we'll provide you with a tracking code for your return. Once we receive the item, we'll check its condition and process the exchange or refund.

Defective Products

In case of defective or damaged products, please contact us immediately so that we can resolve the situation in the best possible way.

Refunds

The refund will be processed once we receive and verify the returned product. The amount will be calculated based on the payment method used for the purchase.

Exceptions

Some products, such as personal care items or personalized products, are not eligible for this return and refund policy. Contact us for more information.

Contact

For support or more information about our return and refund policy, please contact us.

Customer service

Opening hours: Mon to Fri, 8am to 5pm.
Whatsapp: +44 (75) 6572-7694
Email: lsacessorio2025@gmail.com
CNPJ: 42.693.166/0001-80
Address: R Pedro Martins, 270, Room 01, Mini District Adail Vetorasso, 15.046-773, Sao Jose do Rio Preto - SP